Step 1- Order Currency
Step 2 - Order Confirmed
You will receive an email confirmation within minutes of ordering. The email will contain instructions of how to make payment via a bank transfer. This is the only way you can pay for this service and it's absolutely free to do so.
Step 3 – Transfer the Money
Go online to your bank and make a payment in the same way you do when you pay a bill or set up a direct debit.
Please deposit the full sterling amount including delivery charge.
Please be sure to quote your Surname and Order Number. Failure to do so can result in cancellation.
Bank Transfers are a safe and secure way to buy currency. We do not hold any of your bank details. We do not accept any cheque deposits into our account. There are no charges for a bank transfer. If you fail to include the delivery charge we will deduct it from your currency.
We will send you an email confirming that the payment has been received and funds will be released.
We do not accept any cheque deposits into our account. If you want to know if your bank does Faster payment service please click here for information.
You can also deposit the Cash into our account by going into any Bank. Be sure to quote your reference number and surname. (0.5% charge applies).
Step 4 Delivery
Your funds must arrive in our account by 2pm for you to receive the money the next day.
Please be sure to quote your Surname and Order Number. Failure to do so means we can’t process the order.
Once you make payment to our bank and confirmation is received, we will mail out the currency. There is a £4.95 fee per £2500 sterling equivalent per order to cover the cost of insurance.
The earliest your money will be delivered will be:
the next working day, for monies received in the bank before 2:00pm on any working day
in 2 working days, for monies received after 2:00pm on any working day
after 2.00pm on Tuesday, for monies received at the weekend
Working days are Monday to Friday. Exceptions apply on Bank Holidays.
We do not accept Debit or Credit Cards for this service.
Under HMRC Money Laundering regulations we are required to keep full records of transactions of £10,000 Sterling and above, together with copies of identification provided.
Below is a list of the exact requirements needed according to the amount being spent: Please note this is an accumulative amount so if you have changed with us before and are going to go over these amounts for the year (12 months of transactions) then you will also need to provide the following forms of identification.
-£5,000 or more = Valid Passport or Valid Driving Licence, Proof of Address dated Within The Last Three Months
-£9,000 or more = Valid Passport or Valid Driving Licence, Proof of Address dated Within The Last Three Months and Source of Funds.