Step 1- Order Currency
Step 2 - Order Confirmed
You will receive an email confirmation within minutes of ordering. The email will contain instructions of how to make payment via a bank transfer. This is the only way you can pay for this service and it's absolutely free to do so.
Step 3 – Transfer the Money
Go online to your bank and make a payment in the same way you do when you pay a bill or set up a direct debit.
Please deposit the full sterling amount including delivery charge.
Please be sure to quote your Surname and Order Number. Failure to do so can result in cancellation.
Bank Transfers are a safe and secure way to buy currency. We do not hold any of your bank details. We do not accept any cheque deposits into our account. There are no charges for a bank transfer. If you fail to include the delivery charge we will deduct it from your currency.
We will send you an email confirming that the payment has been received and funds will be released.
We do not accept any cheque deposits into our account. If you want to know if your bank does Faster payment service please click here for information.
You can also deposit the Cash into our account by going into any Bank. Be sure to quote your reference number and surname. (0.5% charge applies).
Note: Rate provided on your order is for indication only - we will apply the best rate on the day we receive your payment. To get the rate you have been given you need to pay for your currency today. If payment is received following day or any other day we will alter your rate to our best day rate.
Step 4 Delivery
Your funds must arrive in our account by 2pm for you to receive the money the next day.
Please be sure to quote your Surname and Order Number. Failure to do so means we can’t process the order.
Once you make payment to our bank and confirmation is received, we will mail out the currency. Delivery is free for all orders over £1000. Each order is a maximum of £2500 and each customer can order upto £7500 maximum.
If you order and complete payment by 2pm we will deliver next day
Working days are Monday to Friday. Exceptions apply on Bank Holidays.
Note : Last Post day for Christmas Postal delivery is Monday 23rd December 2013. The service will be available on Friday 27th December for delivery on 30th December. Normal service will resume on Friday the 3rd January 2014.
We do not accept Debit or Credit Cards for this service.
Under HMRC Money Laundering regulations we are required to keep full records of transactions of £10,000 Sterling and above, together with copies of identification provided.
Below is a list of the exact requirements needed according to the amount being spent: Please note this is an accumulative amount so if you have changed with us before and are going to go over these amounts for the year (12 months of transactions) then you will also need to provide the following forms of identification.
-£5,000 or more = Valid Passport or Valid Driving Licence, Proof of Address dated Within The Last Three Months
-£9,000 or more = Valid Passport or Valid Driving Licence, Proof of Address dated Within The Last Three Months and Source of Funds.